This chapter covers how to make completions more reliable, as well as how to implement checks to ensure that outputs are reliable.
To a certain extent, most of the previous techniques covered have to do with improving the completion accuracy, and thus reliability, in particular self-consistency. However, several other techniques can be used to improve reliability, beyond basic prompting strategies.
LLMs are more reliable than we might expect at interpreting what a prompt is trying to say when responding to misspelled, badly phrased, or even actively misleading prompts. Despite this ability, they still exhibit various problems including hallucinations, flawed explanations with CoT prompting methods, and multiple biases including majority label bias, recency bias, and common token bias. Additionally, Zero-Shot CoT can be particularly biased when dealing with sensitive topics.
Common solutions to some of these problems include calibrators to remove a priori biases, and verifiers to score completions, as well as promoting diversity in completions.
Sander Schulhoff is the Founder of Learn Prompting and an ML Researcher at the University of Maryland. He created the first open-source Prompt Engineering guide, reaching 3M+ people and teaching them to use tools like ChatGPT. Sander also led a team behind Prompt Report, the most comprehensive study of prompting ever done, co-authored with researchers from the University of Maryland, OpenAI, Microsoft, Google, Princeton, Stanford, and other leading institutions. This 76-page survey analyzed 1,500+ academic papers and covered 200+ prompting techniques.
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